FSP Associate Manager Clinical Operations - Germany (m/f/d)

About the role

The Associate Manager Clinical Operations FSP leads daily line management for an assigned clinical operations team and focuses on line and performance management across monitoring modalities and environments.

This role is a leadership position that provides coaching and professional development, collaborates with senior and executive clinical operations staff on strategic planning and business development, and serves as the escalation point for performance and training issues to ensure adherence to SOPs and WPDs.

Responsibilities

• Manage and conduct induction and orientation programs for all new employees to support their assimilation into the company.
• Ensure all staff CVs, training records, position profiles and experience profiles are complete and up-to-date.
• Support allocation and local resourcing activities and assist project leads/functional leads to optimise the operational running of projects.
• Escalate appropriately any issues which may impact project deliverables.
• Deliver training on WPDs and SOPs, identify training gaps, ensure requirements are met, and may contribute to developing training programs.
• Participate in process improvement and development initiatives.
• Ensure understanding and facilitation of the risk-based monitoring approach.
• Alert management to quality issues, request QA audits as appropriate, and support audit responses from direct reports and project teams.
• Manage and review systems (e.g. CTMS, Preclarus, Clarity) to evaluate employee and project metrics, KPIs and general project status.
• Evaluate work of staff, including conducting PAVs (either remote or on-site) to thoroughly evaluate monitoring skills and project conduct when applicable.
• Manage staff activities including interviewing and selection, job description preparation, professional development, performance management, coaching/mentoring, counseling, separations, and approve actions on salary administration, hiring, corrective action, terminations, time records, expense reports, leave and overtime.

Requirements

• Education: Bachelor's degree or equivalent and relevant formal academic / vocational qualification.
• Experience: Previous experience providing the knowledge, skills and abilities to perform the job (comparable to 0 to 5 years); years-of-experience guidance applies but is not the sole selection criterion.
• At least 1+ year of leadership responsibility.
• Legal status: Full right to work in Germany.
• Languages: Fluency in German and English at C1 level; interviews will be conducted in English and German.

Skills

Leadership and people management, coaching and mentoring, training delivery, risk-based monitoring, systems review (CTMS, Preclarus, Clarity), staff evaluation including PAVs, and operational resourcing.

Work arrangement

• Work schedule is standard Monday to Friday in an office environment with exposure to electrical office equipment; role frequently drives to site locations and travels both domestically and internationally.
• Interviews will be conducted in English and German.

Benefits

Thermo Fisher describes a global team environment that values collaboration, development, passion, innovation and scientific excellence.

Company context

Employer: Thermo Fisher Scientific; described as a global team valuing passion, innovation and scientific excellence.