Instrument Order Fulfilment Specialist (m/f/d)

About the role

Work schedule: Standard (Mon-Fri). Environmental conditions: Office. Thermo Fisher Scientific Inc. reports annual revenue of approximately $40 billion.

The Instrument Order Fulfilment Specialist ensures timely scheduling and fulfilment of customer instrument orders for Austria, Germany and Switzerland and liaises with customers and internal teams while scheduling orders in SAP.

Responsibilities

• Schedule accepted instrument orders with suppliers.
• Reschedule instrument orders with suppliers when necessary.
• Escalate Purchase Order (PO) and Stock Transport Order (STO) scheduling conflicts.
• Manage purchasing activities related to accepted sales orders for instruments and follow up on deliveries and timing from internal and external vendors.
• Receive goods from internal and external vendors in the SAP system (applicable for Austria and Switzerland only).
• Support MIT (Merge in Transit) orders for ICSP/HPLC instrument orders when applicable and manage MIT activities with the 3PL; interact with customers and internal stakeholders about delivery schedules and changes.
• Ensure proper delivery services of instrument orders to customers in collaboration with internal stakeholders.
• Coordinate with transportation and logistics teams on instrument order deliveries.

Requirements

• Three-year vocational training in a relevant field or equivalent professional experience.
• Proficiency in SAP (SD, MM/PP modules).
• Experience in logistics management.
• Knowledge of purchase management.
• Understanding of import/export processes.
• Strong customer relations skills.
• Proficiency in English and local language(s).

Preferred qualifications

• Keys to Success (section label from source).
• Knowledge, Skills and Abilities (section label from source).

Skills

Key skills include SAP (SD, MM/PP), purchasing knowledge, import/export understanding, logistics coordination and customer communication.

Work arrangement

• Work schedule: Standard (Mon-Fri); environmental conditions: Office.
• Role responsibilities reference instruments sold in Austria, Germany and Switzerland and include liaising with customers and scheduling orders in SAP.

Benefits

• Employment with an innovative, future-oriented organization.
• Outstanding career and development prospects.
• Company pension scheme and other fringe benefits.
• Company culture described as integrity, intensity, involvement, and innovation.

Company context

Thermo Fisher's mission is to enable customers to make the world healthier, cleaner and safer.

Thermo Fisher supports life‑sciences research, analytical challenges, laboratory productivity, diagnostics and therapy development and operates brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD; the company employs more than 100,000 people globally.

Relevant source disclaimer

Application instruction from employer: apply online with CV and Motivation Letter including possible start date and salary expectations.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.