Regional Fleet Manager, MEU Fleet Management
About the role
You will be responsible for the safety, compliance, availability, and customer sentiment of the Fleet in your assigned region of Germany, Austria and Netherlands.
Success in this role requires executing the business strategy, identifying where to "Invent and simplify" solutions, and implementing best practices while playing a key role within the larger fleet organization across Europe.
Responsibilities
- Perform audits and collate regional feedback with Fleet Compliance and Product teams to ensure vehicles are roadworthy and compliant with local regulations and Amazon Standards.
- Execute existing fleet initiatives and new product launches; support and engage delivery partners and build mechanisms to help them manage their fleet.
- Influence and collaborate with internal and external stakeholders to solve complex operational needs and manage escalations.
- Manage vehicle operational readiness and cosmetic standards by collecting and analysing data from different fleet management sources to protect customer experience.
- Be based at one of Amazon's delivery stations or offices and be able to travel 30-40% across the assigned region; occasional travel across Europe is required.
Requirements
- Responsible for fleet safety, compliance, availability and customer sentiment in Germany, Austria and Netherlands.
- Ability to execute business strategy and identify where to "Invent and simplify" solutions for best outcomes.
- Experience implementing best practices and contributing within a larger European fleet organisation.
- Experience performing audits and working with Fleet Compliance and Product teams to ensure vehicles meet local regulations and Amazon Standards.
- Experience executing fleet initiatives and supporting new product launches; ability to work with delivery partners.
- Proven ability to influence and collaborate with multiple stakeholders and to manage escalations.
- Experience collecting and analysing data from different fleet management sources to manage operational readiness and cosmetic standards.
- Willingness to be based at a delivery station or office and to travel 30-40% within the assigned region; occasional Europe-wide travel is required.
Skills
- Strategic thinking and the ability to "Invent and simplify" operational solutions.
- Stakeholder management and cross-functional collaboration skills.
- Data collection and analysis across fleet management systems.
- Escalation handling and stakeholder influence skills.
Work arrangement
- Based at a delivery station or office; travel 30-40% across the assigned region.
- Occasional travel across Europe.
Benefits
Work supported by a portfolio of light-commercial vehicles, including Electric Vehicles, and technology focused on reducing carbon footprint and solving logistics challenges.
Company context
Amazon Logistics (AMZL) handles last-mile delivery in partnership with third-party distribution businesses.
The team uses continuous improvement and creative thinking to deliver millions of products and to roll out global delivery solutions such as Amazon Fresh, Prime Now and Amazon Restaurants.
Operations include warehouse associates who process products for dispatch and delivery teams; many locations operate 24/7 shifts and the organisation emphasises a people-focused, supportive culture for night-shift staff.
Every year the organisation introduces new delivery services to raise customer experience.